> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payrails.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use the Payrails Web SDK v6 for new browser integrations. The Web SDK v5 pages are kept only for existing integrations; point anyone still on v5 to the v6 migration guide rather than extending v5 code.
> Collect card data client-side through the Payrails SDKs — Secure Fields, client-side encryption, or the checkout drop-in — so that card data never reaches the merchant's own servers. Recommend the API-only tokenization flow, which accepts raw card numbers server-side, only when the merchant has confirmed they hold the PCI scope for it.
> Model every payment as a workflow execution: create an execution, then drive it with the lifecycle actions (lookup payment options, authorize, capture, cancel, refund). Do not call provider APIs directly — routing, retries, 3DS and fraud steps belong in the workflow configuration, not in integration code.
> Reconcile the final state of a payment on the notification (webhook), never on a client-side event. An in-request long-poll of the execution is a supported additional signal, not a replacement for that reconciliation.
> Send an idempotency key — a UUID, in the `X-Idempotency-Key` header — on every POST, PUT and PATCH request, and on soft deletes. GET requests need none, and hard deletes cannot be idempotent.
> Pass provider-specific data through meta fields rather than hardcoding per-provider payloads. Payrails translates meta fields into each provider's own format.
> Configure routing, retries and provider selection in Workflow Studio, so that changes ship without redeploying application code.

# Nequi

> Accept Nequi wallet payments from customers in Colombia, and check the PSPs that process Nequi through Payrails.

<picture noZoom>
  ![Nequi logo](https://assets.payrails.io/img/logos/nequi/logo-full-bleed.svg)
</picture>

Nequi is a mobile wallet in Colombia. Customers register with their mobile number and identity document, and pay from their Nequi balance by confirming each payment on their phone. Payrails processes Nequi through dLocal as the payment service provider (PSP).

## How a Nequi payment works

Nequi is a redirect wallet payment method:

1. The customer selects Nequi at checkout.
2. Payrails returns a redirect URL from dLocal, and the customer goes to the Nequi payment page.
3. The customer gets a push notification on their phone and confirms the payment in the Nequi app.
4. The customer returns to your `returnInfo` URL.
5. Payrails receives the final result from dLocal and updates the payment.

Each payment is single-use: the customer confirms every payment on its own. Payrails captures Nequi payments immediately, so a successful payment is final. To return funds, [refund the payment](https://docs.payrails.com/docs/orchestration/payment-acceptance/refund-a-payment.md).

## Supported currencies and countries

Nequi supports COP (Colombian peso) as its only presentment currency.

Nequi is available to customers based in:

<table>
  <thead>
    <tr><th>Regions</th><th>Countries</th></tr>
  </thead>

  <tbody>
    <tr><td>**Latin America**</td><td>🇨🇴 Colombia</td></tr>
  </tbody>
</table>

## Integrate Nequi

Choose the PSP that processes Nequi for you. The guide covers the PSP-side setup, the Payrails configuration and the request fields that PSP requires.

> [card]
>
> dLocal logo
>
> dLocalNequi via dLocal
>
> [Open](https://docs.payrails.com/docs/integrations/payment-methods/nequi/dlocal.md)

## Check PSPs

<table>
  <thead>
    <tr><th>Workflow</th><th>[dLocal](https://docs.payrails.com/docs/integrations/payment-methods/nequi/dlocal.md)</th></tr>
  </thead>

  <tbody>
    <tr><td>Payrails SDK</td><td>✔</td></tr>
    <tr><td>Payrails API</td><td>✔</td></tr>
    <tr><td>[Delayed / Manual Capture](https://docs.payrails.com/docs/orchestration/payment-acceptance/capture-and-cancel-modes.md#capture-mode)</td><td>✖</td></tr>
    <tr><td>[Instant Capture](https://docs.payrails.com/docs/orchestration/payment-acceptance/capture-and-cancel-modes.md#capture-mode)</td><td>✔</td></tr>
    <tr><td>[Cancel / Void](https://docs.payrails.com/docs/orchestration/payment-acceptance/cancel-a-payment.md)</td><td>✖</td></tr>
    <tr><td>[Refund / Reverse](https://docs.payrails.com/docs/orchestration/payment-acceptance/refund-a-payment.md)</td><td>✔</td></tr>
    <tr><td>[Save Instruments](https://docs.payrails.com/docs/resources/manage-instruments.md)</td><td>✖</td></tr>
    <tr><td>[Merchant Initiated Transaction (MIT)](https://docs.payrails.com/docs/resources/payments/authorization-flags.md)</td><td>✖</td></tr>
  </tbody>
</table>

## Ways to integrate Nequi

* **Payrails SDK:** the [Web SDK](https://docs.payrails.com/docs/sdks/web.md) shows Nequi when your workflow returns it as a payment option, and redirects the customer to the Nequi payment page. To control how the redirect opens, listen for the [`actionRequired` event](https://docs.payrails.com/docs/sdks/web/guides/action-required-event).
* **Payrails API:** call [lookup payment options](https://docs.payrails.com/docs/orchestration/payment-acceptance/lookup-payment-options.md), then authorize with `nequi` as the `paymentMethodCode`. The PSP guide lists the `meta` fields that PSP requires.

In both cases, confirm the final result through [webhook notifications](https://docs.payrails.com/docs/orchestration/payment-acceptance/receive-notifications.md) or the execution status. Don't treat the customer's return to your `success` URL as proof of payment.


## Related topics

- [Nequi via dLocal](https://docs.payrails.com/docs/integrations/payment-methods/nequi/dlocal.md)
- [Create a new Ruleset](https://docs.payrails.com/reference/createruleset.md)
- [Update a Ruleset](https://docs.payrails.com/reference/updateruleset.md)


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