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Accept Nequi payments from customers in Colombia with dLocal as the payment service provider (PSP). The customer selects Nequi, confirms the payment in the Nequi app and returns to your site.

Supported workflows

Before you begin

Complete these steps before you send your first Nequi payment through dLocal:
  1. Set up a dLocal integration in your workspace. Follow the dLocal integration setup guide if you don’t have one yet.
  2. Ask dLocal to enable Nequi on your dLocal account.
  3. In the Payrails Portal, go to Settings → Integrations, open your dLocal integration, select Nequi under Payment methods, and save.
  4. Add Nequi as a payment option in your workflow.

Request fields for dLocal

Send these fields in the authorize request, in addition to the standard authorize fields. Required fields must be present for the payment to succeed. Payrails sends Optional fields to the PSP when you include them.

Authorize a Nequi payment

Call authorize a payment with nequi as the paymentMethodCode. The response includes the redirect to the Nequi payment page.
Authorize request
The customer confirms the payment in the Nequi app. Confirm the result through webhook notifications or the execution status before you fulfill the order.

How dLocal handles Nequi

  • dLocal returns a redirect URL to the Nequi payment page, and Nequi sends the customer a push notification to confirm the payment.
  • The customer has 45 minutes to confirm the payment. Payrails completes the payment from the dLocal notification.
  • Payrails captures Nequi payments through dLocal immediately, so a successful payment is final. To return funds, refund the payment.
  • Each Nequi payment is a one-time, customer-initiated payment.
Last modified on October 5, 2026