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Nequi is a mobile wallet in Colombia. Customers register with their mobile number and identity document, and pay from their Nequi balance by confirming each payment on their phone. Payrails processes Nequi through dLocal as the payment service provider (PSP).

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How a Nequi payment works

Nequi is a redirect wallet payment method:
  1. The customer selects Nequi at checkout.
  2. Payrails returns a redirect URL from dLocal, and the customer goes to the Nequi payment page.
  3. The customer gets a push notification on their phone and confirms the payment in the Nequi app.
  4. The customer returns to your returnInfo URL.
  5. Payrails receives the final result from dLocal and updates the payment.
Each payment is single-use: the customer confirms every payment on its own. Payrails captures Nequi payments immediately, so a successful payment is final. To return funds, refund the payment.

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Supported currencies and countries

Nequi supports COP (Colombian peso) as its only presentment currency.

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Integrate Nequi

Choose the PSP that processes Nequi for you. The guide covers the PSP-side setup, the Payrails configuration and the request fields that PSP requires.

dLocal

Nequi via dLocal

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Check PSPs

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Ways to integrate Nequi

  • Payrails SDK: the Web SDK shows Nequi when your workflow returns it as a payment option, and redirects the customer to the Nequi payment page. To control how the redirect opens, listen for the actionRequired event.
  • Payrails API: call lookup payment options, then authorize with nequi as the paymentMethodCode. The PSP guide lists the meta fields that PSP requires.
In both cases, confirm the final result through webhook notifications or the execution status. Don’t treat the customer’s return to your success URL as proof of payment.
Last modified on October 5, 2026