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Accept Multibanco payments from customers in Portugal with Worldpay as the payment service provider (PSP). The customer follows a redirect to the Multibanco payment details and pays later through online banking or at an ATM.

Supported workflows

Before you begin

Complete these steps before you send your first Multibanco payment through Worldpay:
  1. Set up a Worldpay integration in your workspace. Contact your Payrails account team if Worldpay isn’t listed in your Payrails Portal yet.
  2. Ask Worldpay to enable Multibanco on your Worldpay entity.
  3. In the Payrails Portal, go to Settings → Integrations, open your Worldpay integration, select Multibanco under Payment methods, and save.
  4. Add Multibanco as a payment option in your workflow.

Request fields for Worldpay

Send these fields in the authorize request, in addition to the standard authorize fields. Payrails checks Required fields and returns an error when one is missing. Fields required by the PSP pass the Payrails checks but the PSP can decline the payment without them.

Authorize a Multibanco payment

Call authorize a payment with multibanco as the paymentMethodCode. The response includes the redirect to the Multibanco payment details.
Authorize request
The payment stays pending until the customer pays. Confirm the result through webhook notifications or the execution status before you fulfill the order.

How Worldpay handles Multibanco

  • When the customer returns from the redirect, Payrails reads the result from the return URL, because Worldpay doesn’t add a payment status to it. A pending result leaves the payment pending until the Worldpay webhook sets the final status.
  • Payrails reads the customer’s email from meta.order.billingAddress.email, not from meta.customer.email.
  • Refunds aren’t available for Multibanco payments through Worldpay.
  • Save Instruments and MIT aren’t available for Multibanco through Worldpay.
Last modified on October 2, 2026