Who should use this guideThis guide is intended for merchants who:
- Use Payrails as a payment orchestrator
- Use Planet for card processing
- Have an active Planet merchant account
Create a Planet integration in Payrails
- Log in to the Payrails portal.
- Go to Settings → Integrations.
- Select Add instance to create a new integration configuration.
- Select the workspaces where this integration should be available.
About workspacesWorkspaces determine where this integration is available. They let you isolate provider setups by region or business line, or share the same configuration across multiple workspaces.
Step 1: Choose the integration type
- Select Payment.
- Continue to the next step.
Step 2: Choose the provider
- Select Planet.
- Continue to the next step.

Step 3: Configure your Planet integration
Integration instance name
An integration instance is a specific payment provider setup in Payrails. You can create multiple instances for different regions, currencies, or business needs. Choose a clear, consistent name, as it is used in routing.In Payrails
- Enter an Instance name for your integration, for example
merchant_planet.

Account details
In Payrails
Credentials
In Payrails
Payrails sends requests to the Planet UAT environment in test mode and to the live environment in live mode, so use the account details for the matching environment.

Payment methods
In Payrails- Select Card.

Payment status updates
Planet returns the result of each request straight away, so there’s no webhook to set up. If Planet doesn’t answer an authorization in time, Payrails reverses it and marks the payment as canceled.Request fields for Planet
Send these fields in the authorize request for card payments, in addition to the standard authorize fields. Required fields must be present for the payment to succeed. Payrails sends Optional fields to Planet when you include them. For more about meta fields, refer to Meta fields.Configure Planet settings
Some Planet integration settings change how Payrails processes your payments. The portal shows the same description when you hover over each setting.Enable the integration
In Payrails- Select Save account to enable the integration.
- Confirm the integration shows as Enabled.
Next steps
- Run a test card payment in the Planet UAT environment.
- Verify that:
- The payment succeeds and its status updates correctly in Payrails.
- Capture, refund and cancel work for your capture mode.
- Once verified in test mode, repeat the setup in live mode.