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Who should use this guideThis guide is intended for merchants who:
  • Use Payrails as a payment orchestrator
  • Use Planet for card processing
  • Have an active Planet merchant account

Create a Planet integration in Payrails

  1. Log in to the Payrails portal.
  2. Go to Settings → Integrations.
  3. Select Add instance to create a new integration configuration.
  4. Select the workspaces where this integration should be available.
About workspacesWorkspaces determine where this integration is available. They let you isolate provider setups by region or business line, or share the same configuration across multiple workspaces.

Step 1: Choose the integration type

  • Select Payment.
  • Continue to the next step.

Step 2: Choose the provider

  • Select Planet.
  • Continue to the next step.
A screenshot showing Planet selected as the provider.

Step 3: Configure your Planet integration

What you’ll need from PlanetBefore you begin, make sure you have your Planet merchant ID, terminal ID and password, and your application ID. Planet provides them when it sets up your account.

Integration instance name

An integration instance is a specific payment provider setup in Payrails. You can create multiple instances for different regions, currencies, or business needs. Choose a clear, consistent name, as it is used in routing.
In Payrails
  • Enter an Instance name for your integration, for example merchant_planet.
A screenshot showing the integration instance name field.

Account details

In Payrails A screenshot showing the Planet account details fields.

Credentials

In Payrails Payrails sends requests to the Planet UAT environment in test mode and to the live environment in live mode, so use the account details for the matching environment. A screenshot showing the Planet credential fields.

Payment methods

In Payrails
  • Select Card.
A screenshot showing the Planet payment method selection.

Payment status updates

Planet returns the result of each request straight away, so there’s no webhook to set up. If Planet doesn’t answer an authorization in time, Payrails reverses it and marks the payment as canceled.

Request fields for Planet

Send these fields in the authorize request for card payments, in addition to the standard authorize fields. Required fields must be present for the payment to succeed. Payrails sends Optional fields to Planet when you include them. For more about meta fields, refer to Meta fields.

Configure Planet settings

Some Planet integration settings change how Payrails processes your payments. The portal shows the same description when you hover over each setting.

Enable the integration

In Payrails
  • Select Save account to enable the integration.
  • Confirm the integration shows as Enabled.
Your Planet integration is now ready to process payments.

Next steps

  1. Run a test card payment in the Planet UAT environment.
  2. Verify that:
    • The payment succeeds and its status updates correctly in Payrails.
    • Capture, refund and cancel work for your capture mode.
  3. Once verified in test mode, repeat the setup in live mode.
→ Continue to: Test a payment
Last modified on October 6, 2026