Getnet

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Who should use this guide
This guide is intended for merchants who:

Use Payrails as a payment orchestrator

Use Getnet Payments

Are approved to process raw card data

We use a server-to-server integration with Getnet, so your account must be enabled to process raw card data. If this isn’t enabled, payments won’t work in production. Please contact your Getnet account manager or support team to activate it.

Note: Getnet is region-specific. Separate provider accounts exist per market — Argentina (ARG), Chile (CHL), Mexico (MEX), and Mexico–US (MEX-US). Configure one Getnet integration per region you operate in.

Create and Configure a Getnet Integration in Payrails

Log in to the Payrails portal
Go to Settings → Integrations
Select Add instance to create a new Getnet integration configuration
Select the Workspaces where this integration should be available

About Workspaces: Workspaces determine where this integration is available. They let you isolate provider setups by region or business line, or share the same configuration across multiple Workspaces.

Step 1: Choose the Integration Type

Select Payment and continue to the next step.

Step 2: Choose the Provider

Select Getnet and continue to the next step

Step 3: Configure Your Getnet Integration

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What You'll Need from Getnet
Getnet authenticates via OAuth2 client credentials, which Getnet issues to you when API access is provisioned for your merchant account. Before beginning, ensure you have:

Client ID (OAuth2)

Client Secret (OAuth2)

Merchant / Seller ID

Merchant name

Note: A valid PCI-DSS Attestation of Compliance (AoC) must be in place for your Getnet account before raw card processing can be enabled.

Integration Instance Name

An integration instance is a specific payment provider setup in Payrails. Multiple instances can be created per provider based on region, currency, or business needs. Because Getnet is region-specific, include the region in the name (for example, Getnet ARG or Getnet MEX). Choose a clear, consistent name for routing purposes.

In Payrails:

Enter an Instance name for your integration

API Credentials

In Getnet:

Sign in to your Getnet merchant account
Locate the OAuth2 Client ID and Client Secret issued for your account

In Payrails:

Enter the credentials into the corresponding fields:

Field	Required	Description
Client ID	Required	Getnet Client ID, issued by Getnet. Stored masked.
Client Secret	Required	Getnet Client Secret, issued by Getnet. Stored masked.

Account Details

In Payrails:

Enter your Getnet account details:

Field	Required	Description
Merchant ID	Required	Merchant / Seller ID of the Getnet account (the Getnet "Seller ID")
Merchant Name	Required	Merchant name of the Getnet account

Payment Methods

In Payrails:

Select Card to enable Getnet card payments for this integration

Enable the Integration

In Payrails:

Select Save account to enable the integration

The Enabled status indicates that the Getnet integration is active. Your Getnet integration is now ready to process payments.

Next Steps

Run a test payment using a supported Getnet test card
Verify that:
- The payment appears in Getnet
- The payment status updates correctly in Payrails
Once verified in test mode, repeat the setup in live mode