Touch 'n Go

Touch 'n Go eWallet is Malaysia's most widely used digital wallet, trusted by millions of Malaysians for everyday payments — from online purchases and bill payments to toll and transit fares. With Touch 'n Go, customers can complete purchases securely through a redirect-based flow.

Introduction

Touch 'n Go uses a redirect-based payment flow. When a customer selects Touch 'n Go at checkout, they are redirected to the Touch 'n Go app or web interface to authenticate and confirm their payment, then redirected back to your website or app upon completion. Touch 'n Go is a single-use payment method where customers must authenticate each payment.

This guide explains the process of integrating Touch 'n Go into your app or website using Payrails.

Pre-requisites

Before you start accepting Touch 'n Go payments with Payrails, there are a few requirements you must meet:

  1. Integrate with Payrails using one of our SDKs or our API
  2. Configure a new integration account for Touch 'n Go via dLocal as a Payment Service Provider. If you do not have a dLocal integration already configured in your workspace, please follow the dLocal integration setup guide first.
  3. Enable Touch 'n Go as a payment method in your dLocal integration configuration. In the Payrails portal, navigate to Settings → Integrations, select your dLocal integration instance, and enable the Touch 'n Go checkbox under Payment methods, then save the account.
  4. Enable Touch 'n Go as a payment option in your workflow.
  5. Make sure you're sending the Touch 'n Go-specific meta fields in your requests.

Ways to integrate Touch 'n Go

Payrails SDK

The simplest way to use Touch 'n Go with Payrails is to use our drop-in in your checkout flow. With this integration type, no additional work is required to accept payments with Touch 'n Go except for handling success/failure screens for your users.

For a more flexible implementation using our SDK, you can use our genericRedirectButton element. See special instructions here for your client-side implementation.

Server-to-server integration

You can integrate Touch 'n Go by completely managing your own client-side implementation, and using Payrails APIs with a server-to-server integration to process Touch 'n Go payments.

Parse Touch 'n Go from lookup response

With a server-to-server integration, you can call our lookup payment options endpoint to get available payment options. As shown in the example below, you can see touchNGo returned as an option of the paymentCompositionOptions.

{
  "name": "lookup",
  "actionId": "0bb6413e-cabb-4074-99e6-9e815c69f25b",
  "executedAt": "2026-03-26T12:00:00.000000000Z",
  "data": {
    "paymentCompositionOptions": [
      {
        "integrationType": "redirect",
        "paymentMethodCode": "touchNGo",
        "description": "Touch 'n Go"
      }
    ]
  },
  "links": {
    "execution": "https://api.payrails.io/merchant/workflows/payment-acceptance/executions/83c534ac-13b7-43e6-b04b-f3e8b4eb4424",
    "authorize": {
      "method": "POST",
      "href": "https://api.payrails.io/merchant/workflows/payment-acceptance/executions/83c534ac-13b7-43e6-b04b-f3e8b4eb4424/authorize"
    }
  }
}

Pass Touch 'n Go payment method in request to authorize payment with Payrails

You can then make a request to our authorize a payment endpoint with touchNGo as the paymentMethodCode. See an example below:

{
  "executionId": "c0fd1c51-e709-47e5-bfd1-5d1c98f7d990",
  "amount": {
    "value": "5000",
    "currency": "MYR"
  },
  "paymentComposition": [
    {
      "integrationType": "redirect",
      "paymentMethodCode": "touchNGo",
      "amount": {
        "value": "5000",
        "currency": "MYR"
      }
    }
  ],
  "meta": {
    "customer": {
      "name": "Ahmad bin Ali",
      "email": "[email protected]",
      "country": {
        "code": "MY"
      }
    }
  },
  "returnInfo": {
    "success": "https://mysuccessurl.com",
    "error": "https://myerrorurl.com"
  }
}

Note on amounts: MYR uses 2 decimal places. Amounts should be provided in the smallest currency unit — e.g., 5000 for RM50.00.


Note: Touch 'n Go is a redirect-based, single-use payment method. After calling the authorize endpoint, the customer will be redirected to the Touch 'n Go app or web interface to authenticate and confirm the payment. Once confirmed, the customer will be redirected back to the returnInfo.success URL. Make sure to provide valid returnInfo URLs in your authorization request.

Handle the redirect response

After the customer completes the payment, they will be redirected back to your success or error URL. You should then verify the payment status by checking the workflow execution status via the Payrails API or by listening to webhook notifications.

Supported currencies

Touch 'n Go via dLocal supports the following presentment currency:

  • MYR — Malaysian Ringgit

Supported regions / countries

Customer regions

Touch 'n Go is available to customers based in:

  • Malaysia 🇲🇾

Merchant regions

Merchants enabled for Malaysia can accept Touch 'n Go payments via dLocal.

Supported workflows and services

WorkflowSupported
Available via Payrails SDK✔️
Available via Payrails API✔️
Delayed / Manual Capture✖️
Instant Capture✔️
Cancel / Void✖️
Refund / Reverse✔️
Save Instruments✖️
Merchant Initiated Transaction (MIT)✖️