dLocal

This guide will help you enable the required dLocal reports and set up SFTP access and connect dLocal as a data source in Payrails to ingest payins and settlement data. With the self-serve flow you configure the integration yourself in the Payrails dashboard — you no longer share credentials with Payrails.

Prerequisites

  • An active dLocal merchant account
  • A point of contact with your dLocal Technical Account Manager (TAM)
  • SFTP access to dLocal's reporting server (set up with your TAM, see Step 2)

Step-by-step instructions

Step 1: Enable the required reports in dLocal

Ask your dLocal Technical Account Manager to enable the following Payins reports for your account. dLocal tailors reports to your processing model (cross-border or local-to-local), so enable the ones that match your setup:

  • Daily Payins — Cross-border Model - daily breakdown of cleared transactions for the cross-border model (non-local legal entity setup).
  • Daily Payins — Local-to-local Model - daily summary of cleared transactions for the local-to-local model (local legal entity setup).
  • Settlement — Cross-border Payins Model - settlement breakdown of cleared transactions for cross-border operations.
  • Settlement — Local-to-local Payins Model - settlement breakdown of cleared transactions for local-to-local operations.

These reports cover charges, settlements, fees, authorizations and failure reasons, which Payrails maps into its unified datasets for analytics and reconciliation.

Step 2: Set up SFTP access with dLocal

dLocal delivers these reports over SFTP. Coordinate with your TAM to set up access:

  1. Provide the following to your dLocal TAM:
    • The IP address(es) Payrails will connect from, to be whitelisted on dLocal's SFTP server. (Payrails provides these connection IPs - request them from your Payrails contact.)
    • The public key of an SSH key pair (must be OpenSSH-compatible; generate with ssh-keygen -t rsa -b 4096 or PuTTYgen). Keep the matching private key - you will enter it in Payrails in Step 3.
  2. Once your TAM confirms the SFTP setup is complete, they will share your SFTP connection details:
    • Host
    • Port
    • Username
ℹ️

Backfilling historical dLocal reports is arranged through your TAM and can take 1–2 weeks to provision. Self-serve backfilling is not available yet.

Step 3: Add the dLocal integration in the Payrails dashboard (self-serve)

  1. Log in to the Payrails dashboard and open Settings → Integrations → Data.
  2. Click Add instance (top-right).
  3. In New instance, select the dLocal, then continue.
  4. On the Configure dLocal account screen, fill in (all fields are required):
    • Integration instance name - a unique name that helps you identify this account.
    • Start Date - the date of today or tomorrow (currently we can not backfill over the sel-serve capability. In the need of backfilling, please reach out to your Payrails account manager).
    • Under SFTP Credentials, enter the details shared by your dLocal TAM:
      • Host
      • Port
      • Username
      • Private Key — the private key matching the SSH public key you shared with dLocal in Step 2.
  5. Click Save account. The instance appears in the Data integrations list and Payrails begins ingesting data.


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